The second-hand marketplace Shoppers Share Displeasure About Sizing Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Changes
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods after backlash from users.
